MOST of my experience with other programmers has been an abrasive experience, and my own tenor is often molded expecting that type of abrasiveness back. I think it's a great product for us because we can have homogeneous Rails environments despite our OS environments are mixed (Mac and Windows).
It is refreshing to see a well worded, cordial response from someone and this is one of the reasons I feel like c9 is a great community. But in my lecture yesterday, my students met this trouble when they tried to fill credit card information while making new their accounts.
Which is you have not noticed is happening pretty frequently these days.
I wanted to convert people to Cloud9 (main argument was full Ubuntu VM at your disposition for dev purpose and for free), but they don't own a credit card (too young) or they don't want to risk losing money (even if you say that the service is free).
Would you roll back this change if there were any other possibility to prevent abusers to sign up ?
..if you're at this page then I'm guessing you want more details so read on If you've been in the community the past few months, you know that malicious and non-malicious (misunderstanding the purpose of C9) abusers have become more frequent.
Behind the scenes, we've been optimizing how we handle abuse so you don't have to worry about that.
It seems like that would meet your needs without excluding younger users. I would like to respond to the part where you mentioned that storing the credit card information is a liability and therefore not the best verification method: We as Cloud9 do not store any credit card information.
This is done through a third-party payment system, which meets all the legal requirements for storing such data (also known as PCI compliance).
There are other options, and most people are able to realize that asking for credit card info is simply a way to hold user information hostage. Why not give a 7 or 14 day trial of the free account and then require a credit card afterwards? All of this being said, I understand that C9 is a business and businesses need to make money.
The fact that C9 offered a free plan in the first place is great; this is just an unfortunate turn of events.
Education is one of the most important use cases that exist for Cloud9 and we're looking into how this affects that specifically. And it did admittedly occur to me that I was not sure why anyone paid for an account when they could just set up 5 free ones (I have subsequently deleted the second account).
Second and more importantly I want to take a moment to note this is one reason I like Cloud9 (Even though I am extremely new to this community). I'm going to use Cloud9 as Free Plan for my lecture because I wish they share their codes in Git Hub as their public repositories in my lecture.
Its a free account that people are using to do simple dev work.